Disappointed (Rating 1.4/5)
We had afternoon tea and scones in the salon which was lovely, hot chocolate was very tasty. We then headed to the spa and I was a little disappointed as there were quite a few issues however I have since spoken with management of the hotel who have apologised profusely and reassured me that all my concerns will be rectified for my next visit. Although I was disappointed with the spa the customer service was outstanding and I will definitely be going back.
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