Rating Long wait, wrong orders & shocking professionalism from 'manager' (Rating 1.0/5)
First of all me & 4 of my friends waited half an hour for a drink then once the cold starters were ordered took precisely 57 minutes to arrive. Once the main arrived multiple things were incorrect with order- cold steak under cooked, cold pasta without the supplement of chicken, wrong sauce with steak, no sweet chilli sauce with the salad. Honestly we were patient but weren't happy with our meal. When noticed there was no chicken through pasta the 'manager' stated it just goes on top, I stated well it's still not there I also stated the pasta was cold he said 'we can put that under the heat lamp'!! When we asked for the bill we stated we weren't happy & listed what was wrong with our meals he stated well that's not the way to go about getting a discount with a stinking attitude! We asked for the manager he stated I am the manager & walked away in a huff! Inappropriate when we are paying customers! Terrible service !!
Was this review helpful
Yes /
No
Lauren McCubbin - 17/11/2016