we booked the Jazz Dine around meal at £14.95 per head - 2 courses, a glass of wine and a coffee. I chose the pork for my main course but it was raw in the middle and had to be sent back. I was told that I would not be charged for my meal. When the bill came we had been charged for both meals. we complained and the bill was altered. the new bill charged us for the wine and the coffee. We complained again and the bill was altered again. We were originally going to be charged over £80 for a bill which eventually came to abot £45. There was also a 12% service charge which was not, if I remember correctly, indicated on the menu. I don't object to tipping if the serice is good and the meal is satisfactory, however this was not the case. Very poor all round although the waitress was very helpful and frendly. We won't be back. The restaurant was quite quiet for a Saturday night - I can see why.
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elsa foley - 21/06/2009