My fiancé and I attended the restaurant for his birthday dinner. When we arrived we were early and sat and had a drink at the bar. The waitress came and took us to our table and confirmed that we have the deal. She didn’t go through the deal, didn’t offer us a choice with our sauce or any sides. I asked, when I could eventually get someone to the table, if I could change the sauce. This seemed as though it was the biggest issue so much so that the waitress had to get her colleague over. We had to ask twice for water which we originally ordered when we sat at the table. Once we had finished our meal we were offered the dessert menu I asked if we got one with the deal, as was stated. She had said she will check and let us know. Instead of telling us this, we were brought a dessert, not being told what it was. I have been to the restaurant before but I have to say I’m very very disappointed with the customer service that we had received especially since it was a celebration. Won’t be back.
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Caitlin Sharp - 30/03/2019