I booked this for a works night out, and i was embarrassed. The service was shocking - we had to find our own table as no one greeted us or indeed came near us the whole evening. We had to go asking to get served for food, for more drinks, for the desert menus. 3 of us got steak, and although we ordered them rare, medium rare and medium - they were all well done. But we were so hungry after a ridiculously long wait that we ate them anyway. The food tasted fine, but the deserts were a let down. I was looking forward to the deep fried ice-cream which i have had before (but not here!) and it was amazing... this was a sad soggy tastless mess. The brownie was rock hard - the only safe option seemed to be the sticky toffee pudding.
The food was passable but the lack of customer care really lets this place down. I will be back for the cocktails but wont eat here again.
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Ruth Moore - 10/07/2010