The service was awful, we sat for half an hour with no drinks & no one had taken our order. The young boy had not been trained properly - he did not know what the soup was (even although this was the end of lunch time), eventually the duty manager brought the soup we had no spoons and when we said that there should have been crusty bread he put his hand up to us & said in a minute, he advised us that the wine we ordered was out of stock and gave us the wine list back to choose again at which point the young boy arrived with the original wine we ordered, he brought us some crusty bread which in fact was 'stale cake - a bit like Madeira' for soup? The main meal when it arrived was beautifully presented but VERY LITTLE - VERY SMALL PORTION. The service is definitely the worst I have ever experienced.
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Anne Waltham - 16/03/2011