This is a restaurant that we have eaten in many times. We like the food [especially the steaks), the atmosphere and the service. So on our recent visit to St Andrews, we made a booking through 5pm, offering 30% off a la carte menu. On arrival, we were informed that there was no fillet steak available😪. We made our choices and were not disappointed, the truffle and Parmesan fries were a wonderful accompaniment to our steaks.
After dinner we were joined for drinks by friends and we had a lovely time sitting in the restaurant and staff were very attentive.
The only negative aspect to our visit was when I said that we had booked through 5pm website, the waitress asked for a voucher! When I explained that there was no voucher she asked for proof of reservation, even though she checked our booking on her computer. Bizarre! She then said that we could choose only from starter and mains menus, but not the grill! I asked her to check this information. This seemed to contradict the deal we had booked. At this point we were quite prepared to leave and eat elsewhere. She returned to say we could choose grill menu too. Wasn’t impressed by this. Perhaps a little staff training may ease these problems.
Loved the meal and will definitely return.
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Lesley McKinnon - 10/02/2020