Apex Haymarket - Metro West End

Rated 4.1/5
90 Haymarket Terrace, Edinburgh, EH12 5LQ
 

Quick Facts

  • Food
    4/5
  • Ambience
    3/5
  • Service
    4/5
  • Value for money
    4/5
  • Go back
    4/5
(from 126 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.
 

Apex Haymarket - Metro West End Review

  • Rating Staff ruined our experience (Rating 2.4/5)
    When we arrived we were told our deal was not available because of the Rugby (even though I had the confirmation email and had spoken with a member of staff on the phone after booking). We were however given the deal but staff were arguing about it within earshot all throughout our meal. We were approached on 3 separate occasions throughout the meal and asked to see ‘the voucher’ and told we had to print ‘the voucher’ even though I had explained on numerous occasions that this was not a voucher but just a booking on 5pm website. I forwarded my email on to the manager in the hope that this would stop the arguments between staff but it didn’t. We were then approached by ANOTHER member of staff who apologised and placed all the blame on the waitress when it clearly wasn’t her fault. We won’t be back. Our dinner was ruined by the poor customer service and attitudes of the staff.
    Lauren Donnelly - 25/02/2018

Apex Haymarket - Metro West End Features

£17.00 - average price for two courses A La Carte
During the summer months Al Fresco Dining
highchairs, kids menu available Child Friendly
wheelchair access, disabled toilet Disabled Access
£14.50 House Wine
parking for 10 cars on site Parking
Private Bar Private Bar
Separate Bar Separate Bar
Vegetarian Vegetarian

5pm Reviews

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