We booked the 5pm menu and this was given to us as the Early evening menu - fair enough. We were also given the specials menu at the same time, so assumed (wrongly) that these options were also included in the 'offer' menu. We ended up mostly on the 'offer' menu but with one item from the Specials and this misunderstanding meant we were charged full price for one starter (a special) rather than the differential cost between the 'offer menu' items and the special that we'd chosen. We thought this was a bit rich under the circumstances and that only the couple of quid extra cost for that item should have been charged, not the full price extra.
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Andrew Pender - 30/01/2011