Poor service (Rating 2/5)
There was not a calming atmosphere in the spa apart from in the treatment room. I was told on the phone that afternoon tea was at 12. We were ready for about 11.40 and no one acknowledged that we were in the dining room. We waiting till 10 past 12 to ask what was happening and were told it's not up till half 12, however there was no one else in the dining room the whole time so I'm sure that someone could have fit us in or at least acknowledged to say that although we were waiting it's not available till half 12. Again, we were not acknowledged when we left. During the treatment the girl was pleasant however I did ask for a firm pressure which she didn't do.
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