Extra charge at salon not mentioned online and left with ginger hair!!!! (Rating 1.8/5)
I have used this salon many times over the years, almost always booking using the 5pm offers. Having been several times before with no issues, this time I was informed for my colour choices I would need to pay £15 on top of the money I already paid through 5pm. Never before, in the many times I have been has there been any extra charge!! I was caught out a second time when the salon doesn't even accept card payments. And what was meant to be light brown/Dark blonde hair has been left ginger, I am upset and angry, I explained to the girl, this is not the colour I wanted, to which she said, to lighten dark hair will take a few goes, I know this, but in the times I've had my hair lightened before I have never been left with a brassy orange, more a toned down caramel, I think she was more in a hurry for the seat back as it seems the colour was not left on long enough and now I need to attend and wedding and Christening this weekend with horrible hair!!!!!
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