Fab Hairdresser in the West End (Rating 4.6/5)
I was greeted by a very nice Receptionist as I entered the premises, and then shown to my chair in the Salon. I then met with Caz, the hair dresser who gave me a cut and blow dry... We were chatting away about this and that, and the time went quickly. Caz is a lovely person, and very good at customer service. This is where the differentiator is I think; the way you are greeted when you come in to Hely Hair Studio, and the way everyone is smiling at you and saying hello...You are immediately asked if you would like a cup of tea or coffee, and everything is organised quickly. That high level of customer service makes you feel valued as a customer. I was also very, very pleased with the result, and have recommended Hely to all my friends. It was a great experience, and I will come back soon!
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