A bit disappointing... (Rating 2.8/5)
After booking, received a call to say they didn't have availability at 2pm, could come at 1.30 instead, which fine for me. Travelled from the other side of the city & was "greeted" by an older women not with hello or can I help - she barked "have you got an appointment?" I said yes & a younger girl appeared, said hi, asked for my name to check the bookings etc- she was much more friendly & welcoming than the other women as was the girl who offered tea/coffee ect, she was very nice. My hair was quite long, not having been cut in about year & it was pretty tired looking & showing its age (grey). I asked for it coloured & cut to shoulder length. A bit disappointed in the results ..the colour is ok but quite a darker than the colour I picked from a chart & the length is wrong...a good 3 inches longer than I wanted. I did mention this but felt fobbed off. I can live with the results in the short term but it is certainly not the colour or length I wanted or requested. The cut itself is pretty good but just not wanted or asked for! I went here as previously, I had a really good cut and colour & left very pleased but on this occasion it didn't really meet my expectations. I don't think based on this visit I would go back again, pretty disappointed.
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