Crowne Plaza - Riverside Beauty

Rated 4.4/5
Congress Road, Crowne Plaza Glasgow, Glasgow, G3 8QT


  • Ambience
  • Service
  • Value for money
  • Go back
(from 83 ratings)
Scores are calculated from Health & Beauty reviews of 5pm customers who have visited this venue.

Crowne Plaza - Riverside Beauty Reviews

  • Will definitely be back! (Rating 5/5)
    Was amazing from start to finish! This a treat for a friends birthday and was lovely. Got to go in relax and enjoy the facilities like the pool steam room and sauna then a lunch with a glass of Prosecco, which was good! We even got a wee 20% discount off other drinks we ordered, the cocktails we tried were lovely! Then got our treatments, my massage was genuinely the best i’ve ever had and my therapist was lovely polite and professional. They made sure the pressure and oils were to my liking, all and all a great day!
    Karen MacKay - 08/03/2020 (permalink)
  • Experience was good overall (Rating 3.6/5)
    We were greeted promptly by reception and by beauty staff who were very friendly, we went up to the room which was beautiful and couldn't fault at all. Lunch however was different, this was the most disappointing bit of the whole experience as we were shown to our seats and we waited about 30minutes before someone came to ask about afternoon tea to which we replied that we were the spa lunch. We then waited a further 20mins and someone brought the afternoon tea platter, we when went a spoke someone and said that we had been given the wrong thing and had been waiting nearly an hour. 10 minutes later we were given our lunch and were disappointed with lunch, it was very basic after our wait we would of preferred the afternoon tea. The spa was lovely and staff were so friendly, treatment were amazing and would go back to spa but the only thing I wasn't loving was walking around in my robe as it was a bit uncomfortable but not anything major would definitely be back for that. Breakfast was great self service and staff were friendly and this meant we didn't have to wait for our meal again. We didn't use restaurant as we found it a bit expensive for the food that they had and not a lot of options. Would be better package if afternoon tea was one of the lunch options would greatly improved the service and overall experience
    Jennifer Josephine Cunningham - 07/03/2020 (permalink)
  • Friendly staff and great treatment (Rating 4.8/5)
    We had a great day, the deal was fab value for money. The only downsides were the children in the pool were very disrespectful and rowdy while we were trying to relax - the staff gave them into trouble and they eventually left. Also, I would note that there is very limited seating at the pool, we were lucky enough to get 2 of the 4 chairs round the pool but if we didn’t I would have been a lot less relaxed. Treatments were amazing and the staff were so friendly! The lunch was so lovely and a high quality; I can’t wait to go back!
    Jessica Edwards - 16/02/2020 (permalink)
  • Cant wait to go back (Rating 4.8/5)
    I went for a hot stone massage. it was amazing and I would highly recommend to get Jack to do it, the only downside was the workmen who were hammering and drilling nearby but still I can't wait to go back.
    Laura dewar - 15/01/2020 (permalink)
  • Wonderful massage (Rating 5/5)
    Just due to circumstances I hadn't been here for a while so it was lovely to be remembered and greeted so warmly . Massage itself was blissful .
    ROSIE CHERRY - 13/01/2020 (permalink)
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Crowne Plaza - Riverside Beauty Features

Gift Vouchers Gift Vouchers - Buy Here
Air Conditioning Air Conditioning
Free Parking Parking available
Disabled Access Disabled Access
Spa Day Packages Spa Day Packages
Health Restrictions Health Restrictions
Complimentary Refreshments Complimentary Refreshments
Group Bookings Group Bookings
Hen/Stag/Wedding Parties Hen/Stag/Wedding Parties

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