Show up to work or an interview with this valuable knowledge and the reception is sure to be warm…

We're offering you an online Hotel Management & Administrative Skills course for just £10.00 saving you up to 60% off Academy for Health & Fitness' Prices.

Advance Your Hospitality Career—CPD-Certified Hotel Management Course

Unlock new career opportunities in the dynamic world of hospitality. This online course offers essential hotel management and administrative skills, suitable for both beginners and experienced professionals. Earn a CPD-certified certificate to showcase your expertise and commitment to professional development.

What You Will Learn

• Module 1: An Overview of Hotel Reception
• Module 2: Hotel Reception Standard Procedures
• Module 3: Customer Service in Hotel Reception
• Module 4: Communication Skills Required for Hotel Reception
• Module 5: Telephone Handling in a Hotel
• Module 6: How to Handle Difficult Hotel Guests
• Module 7: Administrative Skills as a Hotel Receptionist
• Module 8: Computer Skills and Programs
• Module 9: Brand Standards in the Hospitality World
• Module 10: Being a Team Player: Working with Other Hotel Departments
• Module 11: Safety and Security in the Hotel
• Module 12: Sales and Marketing as a Hotel Receptionist
• Module 13: Dressing the Part: Creating the Professional Look in Hospitality
• Module 14: Keeping Stress Under Control on the Job
• Module 15: Legal Issues in Hospitality
• Module 16: The Future for Hotel Receptionists

Tangible Results & Practical Benefits

• Total learning time: nearly 6 hours of expert-led content.
• No strict deadlines—learn at your own pace with full access for one year.
• Proudly display your CPD-certified PDF certificate upon completion.

Your Next Step—Who Should Take This Course?

This course is perfect if you want to start a new career in hotels, move up to management, or simply sharpen your professional skills. Apply what you learn right away—whether it’s improving guest experiences, managing front desk operations, or boosting your CV for job applications. Flexible online access means you can study from anywhere, anytime.

Main Specifications

• Total Modules: 16 comprehensive sections
• Total Access Time: Unlimited access for 12 months from enrolment date
• Cerification Provided: CPD-certified PDF certificate (digital or hard copy options available)

Your Questions Answered—FAQs

• How do I access my course?
  You’ll receive login details by email after purchase. Study online using your desktop or mobile device whenever it suits you.
• Is there an assessment?
  You’ll complete assignments or quizzes within each module. Pass these to earn your CPD certificate.
• I work full-time. Can I fit this course around my job?
  Certainly! The course is fully self-paced with no fixed deadlines—study whenever suits you best within the year-long access period.

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