Hotel du Vin @ 1 Devonshire Gardens

Rated 4.4/5
1 Devonshire Gardens, Glasgow, G12 0UX

Quick Facts

  • Food
  • Ambience
  • Service
  • Value for money
  • Go back
(from 1508 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.

Hotel du Vin @ 1 Devonshire Gardens Review

  • Rating Comedic - Did that just happen??? (Rating 3.4/5)
    First time dining here and heard lots of good reports and we were so looking forward to it. We went in the wrong entrance as it was not really clear and were met by two people in what I think was main reception. She told us to follow signs through the building to the restaurant. We arrived in a room where people were dining and were ignored by all staff for several minutes. We were then asked 'is someone attending to you' with which we replied no, we have a lunch booking. The response we got was that this was not the main restaurant entrance along with a little attitude like 'were we stupid'. The girl then walked us all the way through the restaurant to the main entrance where she promptly left us with no dialogue. We stood there ignored for another several moments when the original girl came back and said 'can I help you' like she was meeting us for the first time!!!!!! We were both gobsmacked by this time, wondering if we really were invisible!!!! I think we may have laughed if it hadn't been quite so disappointing from a place where service expectations are high!! When we were finally seated the waiting staff were wonderful as expected and the food delicious. We wholly expected this would be the first of many visits at which we would most probably have been paying the full price and not the discounted price offered at 5pm. Perhaps we did arrive on a bad day and I would like to think we will return and have a better overall experience. Again though, can't fault the food but service is a very important part of the overall experience and it let us down quite badly on this occasion.
    Anne Farmer - 16/06/2014

Hotel du Vin @ 1 Devonshire Gardens Features

Average £30 for 2 courses A La Carte
Wheelchair access, disabled toilet Disabled Access
£17.00 House Wine
Private Bar Private Bar
Separate Bar Separate Bar
Vegetarian Vegetarian

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