Arrived 16.20 for a 16.30 table booking. Was my son's 21st birthday celebration. I was advised there'd be a slight delay as they were busy (no problem, these things happen I thought). Eventually got to our table at 17.15 which meant I'd already coughed up for 2 rounds of drinks pre-sitting down. Took another 20 mins to see a menu (!),and a further 40 mins to get starters! Mains eventually arrived and it looked like the food had been thrown on the plates on many dishes. When settling the bill I was asked 'was everything ok' ... after describing the shenanigans of the previous 3 hours, and intimating I'd like some form of recognition, I was presented with a full un-discounted bill. Suffice to say none of the 9 eaters will be back - multiply that by 4 or 5 poor reviews and I reckon there'll be a fair few spare tables over the next couple of months at The Crickelwood. Regular customers for the past 3 years.
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Lorraine Mcpheat - 15/01/2015