We waited 25 minutes for two bottles of wine, not to have poured just to have two bottles put on the table. Bought a bottle of champagne, they opened this without bringing champagne glasses then proceeded to pick the glasses up by the rims to pour it. I also had to speak to the manager as they were not willing to give us the free wine offered when I booked. This took about 10 minutes to get sorted. 2 of my party ordered the steak (£13 supplement!) but never received steak knives. We waited almost 10 minutes for these to be brought over.
It's a shame as the service ruined what was a really good show and the food was nice. Doubt I will be returning anytime soon.
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Susan Houston - 27/10/2014