I had booked Guys after hearing good reviews. When I arrived, I was told our table wasn't ready and then just left standing at the entrance. Someone eventually came over and took our group to our seat. Starters took around half an hour and then a further 30 minute wait for our main. Waitress apologised and advised this was due to a large table just leaving but again had to wait a reasonable time for our desserts. The restaurant was very warm to the point of being uncomfortable. I visited again on Saturday night for a family meal and service was even worse - table not ready for 20 minutes, starters took 40 minutes and mains an hour after starters. We were given a round of drinks but only after complaining. Again the restaurant was very warm. Disappointed - food is very highly priced and I would expect top class service for these prices. Also, not much for vegetarians.
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Charlotte Cannon - 28/07/2015