Rating Same as last time - great food, poor service. Never again! (Rating 3.0/5)
A very ill-mannered member of staff greeted us by telling us 3 times that we should be at the Cafe - 'This is Fish'. Yes, I can read and have the 5pm Fish booking on my phone, although he refuses the opportunity to see it.
Another member of staff overhears and tries to make up for her colleague's rudeness by being overly attentive and drives us nuts by being just too familiar - even touches my hand at one point. She also says that the 5pm bookings don't always come through in time. So why doesn't the rude colleague know that?
Despite the great food, not going back - the experience is about more than the food and starting your evening with that welcome is not acceptable.
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Helen B - 14/03/2016