Went to City Merchant after not having been there in years. Our starters were nice but the beef stroganoff main was very bland, there was a a £4 supplement for this. When we complained the waiter was very polite and took it back to the kitchen, and later it admitted it wasn't good. We were given two more freshly good stroganoffs which were okay but still not great. We also got a free portion of chips, which doesn't really go with stroganoff. We were also given a free dessert and 2 glasses of port as compensation. However I feel that while the staff were very apologetic what would have been better compensation was not to have paid the £4 supplement each and perhaps 20 % off a return visit, instead of a portion of chips and dessert which we didn't really want. Overall despite very polite staff it was a disappointing evening.
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Fiona Smith - 25/06/2014