Rating Poor service and unprofessional (Rating 1.6/5)
I booked a deal for a party of four. It was a two course and a cocktail for £12.95 and when we arrived the social didn't have our booking. She said she would honour the booking but when we went to pay we were charged full price. So I had to speak to the waitress again, to get our deal we had originally booked. She said they were no longer doing the 5pm deals and checked with her boss if the deal was valid even although we had been told the deal would be honoured at the beginning. It was just a hassle and I wouldn't go back as we were made to feel like we're not welcome because we had booked a deal. I very rarely use deals so this experience was very disappointing and I wouldn't recommend it to anyone. I also found the food to be quite bland and low quality. I believe this is because I was on a deal.
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Debbie Skelly - 11/03/2015