Rogano is great for food and normally for service. 1st of all we arrived at 3 mins to 6pm to be told that the restaurant opened at 6 so had to stand in the bar? come on! Our main water was fab, friendly, didnt make us feel like we were doing the cheap meal... the 2nd waiter wasn't as good-we asked for coffee and he said we had to have dessert as it was a fixed menu...really we cant swap cake for coffee - coffee is cheaper?? ended up we didnt have coffee as had eaten so much cake - had he given us the coffee we were planning on having a liquer to finish off....so much for upselling. Food was great, just that wee bit of bad service left a bad taste! Regulars gone away thinking eh???
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clare gemmell - 10/03/2012