One Up

Rated 4.1/5
23 Royal Exchange Square, Glasgow, G1 3AJ
 

Quick Facts

  • Food
    4/5
  • Ambience
    3/5
  • Service
    3/5
  • Value for money
    4/5
  • Go back
    4/5
(from 115 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.

One Up Review

  • Rating Shocking service (Rating 1.6/5)
    Shocking service from arriving. We waited over half an hour then had to shout a waitress to order a drink. We were on the burger and wine deal and were told rose wine was not allowed, not sure why as price of wine would have been same surely. Then a g&t was wrongly served with soda this had to be returned to the bar. 2 burgers were sent back due to one having mayo on it when we specifically asked for none, the other had very raw bacon over the burger. We were short of cutlery and when asked the chap if he was the manager to complain we were very appalled at his attitude. He told us that they were very busy and we should understand as it was a sunny day outside it was busy. We told him that as we had booked during the week we were not just off the street customers and they should be looking after us first. He then left us with a weak apology. Only to return and offer us a free cocktail by way of a nice gesture! I booked this on behalf of work colleagues and was very embarrassed and would not return for food to one up. The service let them down very badly!
    Lynne Gallacher - 31/05/2016

One Up Features

Restrictions apply Child Friendly
Average price per glass £3.95 House Wine
Covered, seated, heated Outdoor Smoking
Pay and display on George Square or NCP car parks Parking

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