Gusto Glasgow

Rated 4.2/5
16 Bothwell Street, Glasgow, G2 6QY

Quick Facts

  • Food
  • Ambience
  • Service
  • Value for money
  • Go back
(from 147 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.

Gusto Glasgow Review

  • Rating Issues just get ignored (Rating 3.4/5)
    We have been to this restaurant a few times, really enjoyed it & returned on Mother's Day. Whilst waiting for our table, we ordered a bottle of wine from the bar, asking for a dry house white. Initially the barman suggested Trebbiano, which we were happy with, but he then went onto recommend a different one, a Sauvignon. We went with his recommendation, thinking no more of it, as we had requested a house white. When the bill arrived, the "house white" was a whopping £28.00; the original choice of Trebbiano would have been £16.95. We felt too embarrassed to point this out, as my daughter had already mentioned to the waitress that her main was bland & disappointing, and also that the 40% 5pm discount had not been taken off our bill. I e-mailed the General Manager, telling him all of the above, and also that we were on a budget, would never have chosen such an expensive wine, and that my elderly mother was beginning to feel unwell, so we had just paid the bill & left swiftly. No response to that e-mail, so I forwarded it on to the Business Development Manager, and had no response to that either! I think it's a shocking lack of customer service & consideration for your customers, that you just ignore them when they have an issue! Extremely disappointing.....
    Gail Wright - 12/03/2016

Gusto Glasgow Features

£18.50 average price for 2 courses A La Carte
Highchairs. Smaller Portions. Special Menu. Child Friendly
Wheelchair access. Disabled toilet. Disabled Access
Gluten Free Gluten Free
£4.50 (175ml glass) House Wine
Covered. Seated. Heated. Outdoor Smoking
On street. Parking
Separate Bar Separate Bar
Vegetarian Vegetarian

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