On entering the Deli, we were disappointed immediately as a lot of tables were messy and uncleared. The staff were half-hearted and bored looking. We decided to stay, thinking the food might be better. Sadly things just got worse as the scones were almost chilled and the clotted cream - an uninviting mass. The food cabinet was messy and almost empty at 2 pm. I have been in this hotel for afternoon tea and was very happy. This eaterie bares no resemblance to the rest of this hotel. Altogether an unhappy experience.
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Sheenagh McGiffen - 04/09/2015