Champagne Central @ Grand Central Hotel

Rated 4.2/5
99 Gordon Street, Glasgow, G1 3SF
 

Quick Facts

  • Food
    4/5
  • Ambience
    4/5
  • Service
    4/5
  • Value for money
    4/5
  • Go back
    4/5
(from 184 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.

Champagne Central @ Grand Central Hotel Review

  • Rating Overbooked (Rating 2.8/5)
    I would like to start off by saying what a pain it was to actually book this. The online booking system was down so I called the hotel directly. They said they had availability ok the date I wanted but couldn't book it. It had to be done through 5pm. So I did that. When we turned up for our booking at 3pm they said our table wasn't ready and to take a seat at the bar and they would come and get us when it was ready. It came to 3.30 and no one had came over so I approached them and asked what was happening. They said that they overbooked that day and they didn't have any space for us. We had to sit in the bar area which wasn't overly comfortable and have it there over half an hour late. And they offered us a free cocktail to apologise. I don't drink so that was pointless for me. When the food came the sandwiches were dry and the bread was hard as they had obviously not been made fresh to order. I could have made better sandwiches myself. It was over all pretty disappointing to be honest. I wouldn't be going back.
    Ruth Ferguson - 12/10/2015

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