Cafe Rogano

Rated 4.4/5
11 Exchange Place, Glasgow, G1 3AN
 

Quick Facts

  • Food
    4/5
  • Ambience
    4/5
  • Service
    4/5
  • Value for money
    4/5
  • Go back
    4/5
(from 1466 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.

Cafe Rogano Review

  • Rating Shocked by how poor the service was! (Rating 2/5)
    I am a regular visitor to Café Rogano but this experience has me considering whether or not I would ever return. On arrival we we informed we could not have a table as we didn't have a printed voucher. We explained that we regularly Café Rogano book through 5pm and have never needed a printed voucher in the past. The young man at the desk was insistant that we needed this. My husband had the confirmation email on his phone but he point blank refused to even look at it. My husband then went outside in the pouring rain to email the booking reference to the restaurant so it could be printed when the member of staff then realised he had made a mistake and no printed voucher was required. No apology was offered for the mistake. We were shown to our table and things didn't improve much. It was around 30 mins before our order was taken and the waiter who took our order again advised us that as we were on a deal with a printed voucher we were entitled to free wine. We again explained that we were not on this deal. We finished our first two courses, which was of the usual Café Rogano standard so no complaints there and asked to see a dessert menu. After asking several times and another wait of more than 30 mins we still didn't have a dessert menu of a coffee so we asked for the bill and left. Not the usual Cafe Rogano standard and very disappointing.
    laura cowie - 31/10/2014

Cafe Rogano Features

Average price of 2 courses is £19.65 A La Carte
Highchairs available Child Friendly
£16.95 per bottle House Wine
Covered, heated and seated area Outdoor Smoking
Private Bar Private Bar
Separate Bar Separate Bar
Separate menu available Vegetarian

5pm Reviews

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