Burnside Hotel

Rated 3.5/5
East Kilbride Road, Rutherglen, Glasgow, G73 5EA

Quick Facts

  • Food
  • Ambience
  • Service
  • Value for money
  • Go back
(from 27 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.

Burnside Hotel Review

  • Rating Lets hope it was just a bad day (Rating 2.2/5)
    On arriving we entered the cocktail bar where tables were set and reserved. This is the usual location for dinner. We were informed the 5pm deal was served in the other bar and asked to go through. On arriving there we were informed the table was reserved in the original location, through we went again. Once there the barman looked bemused but on telling him what we had been told he went to the other bar, returned and asked us to pick one of 2 pre-set reserved tables. Not a good start. We duly ordered and the starter was nice. The main fish dish was also nice, however the lasagne was very small and not very warm. Unfortunately it arrived with garlic bread when chips had been ordered. They did provide chips, but not until the meal was half finished. The dessert was nice. On receipt of the bill, we were charged for drinks which were included in the deal. After arguing with me about it, I showed the barman the confirmation e-mail. Having no option he accepted drinks should have been included but stated the website must not have been updated. Pointing out this was not my fault he agreed to waive the drinks charge (2 soft drinks, not exactly champaign). Having been at the hotel previously and enjoyed it I will give it another chance, however if this had been my first experience it would have been "never again". Until I go back and see it has changed I would not recommend this establishment
    Stuart Hammond - 31/01/2016

Burnside Hotel Features

Average price of 2 courses is £13.75 A La Carte
Al Fresco Dining Al Fresco Dining
Highchairs, special menu, restrictions apply Child Friendly
Wheelchair access, disabled toilet Disabled Access
£3.45 glass House Wine
Seated Outdoor Smoking
Parking Parking
Private Bar Private Bar

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