Having been to Andiamo several times in the past, I was looking forward to having lunch there with some relatives from overseas. When we arrived I hadn't even finished my sentence about our table being booked through 5pm when the waitress cut me off and said our table was ready and pointed. My relatives tried to engage in conversation but it was rebuffed with minimal reply on several occasions. Then, it was small things, like not everyone being offered a second drink or parmesan. After desserts were served the staff immediately sat down and ate their lunch (fair enough, they are entitled to a break). No tea or coffee was offered & we had to interrupt their break to ask for the bill.
I was quite embarrassed by the service as I had chose to come here. The whole afternoon just felt like we were an inconvenience and the staff were just doing the bare minimum they had to. It felt like they didn't want to be there. The food was lovely though!
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lisa laing - 12/08/2014