The 5pm.co.uk champagne lunch deal at the Hotel Du Vin was amazing value for money and the food was excellent. However, being charged £72 for 2 bottles of Pinot Grigot spoiled the experience for us. we had ordered a bottle while waiting for our table to be made ready, we were told we could pay for it when we finished our meal. We never thought of checking the price & ordered another bottle with our meal. As we had already paid for our meal by 5pm.com we were shocked to say the least to receive a bill for £80 for 2 bottles of Pinot Grigo and a glass of lemonade. I expect to be charged a little over the odds in this type of hotel and area but really this is taking the "proverbial" and soured an otherwise great weekend.
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Cathie McCabe - 30/11/2014