First visit to Ciao Roma. Friendly welcome on arrival. Very helpful, friendly and efficient waiters. Food was excellent and the helpings generous. The sour note came in the bill. No discount had been applied, despite having confirmed on arrival that the booking was through 5pm. On complaining, the bill was amended, but still not by the 20% advertised food discount. The discount was apparently calculated excluding the starter - reason unknown! This spoilt an otherwise pleasant evening.
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Archie Brownlee - 31/01/2016